FAQ – The Spa Co Australia Pty Ltd

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FAQ

Frequently Asked Questions

Shipping

Where do you Deliver to?

We offer Depot Delivery Across Australia as well as Home Delivery Options. Our Main Factory is located Melbourne, Victoria.

How long will it take to receive my order?

If you items are in stock, we aim to have them dispatched within 5 Business Days.

Returns and Refunds

How do I return a product?

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

How long will it take to receive my refund?

Refunds are processed within 7 days from when we receive the item(s).